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Brochure Design FAQs
 

Why should I choose eBrochure.Biz to design my custom brochure?

We having worked with clients from a wide range of industries for specialized brochure designs. We offer best quality designs at extremely affordable prices. All our work matches the quality of solutions provided for large corporations, but our prices are only a fraction of the cost such corporations pay for their brochure designs. We offer best quality designs as per your brief and expectation with continuous amendments for your total satisfaction, we offer fast service by providing first proofs within 3 days only and without compromising on quality. So, if you are in need of a brochure design that will make your business look great, eBrochure.Biz is the right choice!

Do you work for US customers only?

No, we serve business all around the world. The reason our business is online, is to serve our clients needs no matter where they are located. We have many happy clients from all different reaches of the globe, and their brochure is not just in English, but various, like Spanish, Russian, Greek, Portuguese, even Chinese, Arabic, Hebrew etc...

I am not sure which brochure type is suited for my needs. Can you help?

Yes, Please contact us using the chat application or Contact form on this website. One of our Customer Care Executive will help you.

How can I send the payment? And I have some concerns with Internet-based businesses. Is eBrochure.Biz safe?

We accept major credit cards through 3rd party professional payment processor company, and we also accept PayPal.
We do NOT collect financial information such as credit card numbers, expiration date etc for processing our orders. That information would be taken by our payment processor for processing our orders, so paying with your credit card or PayPal (the world's most-known and secure portals) allows you to place your payment without compromising your security.

I am ready to order, what are the next steps?

To get started, please send us the ORDER FORM. Our order form is easy and simple. In the first part of the process you will have to select a Brochure Type and Brochure Package as per your preferences. Select the one that is most suitable for your business. Once you have placed your order and finished the payment, we send you an order confirmation email, Meanwhile you will be able upload your files and fill out an online questionnaire. Once we have all the details mentioned in the questionnaire, the design process begins.

What are the other materials that I would need to provide you in the questionnaire?

You need to provide
* Copy that you will need to insert into the brochures.
* Images of high resolutions to be used if you have any.
* Logo Artwork files (We can also offer the logo design if you don't have one)
* Contact information

We don't have a logo, do you offer logo design service? is there some discount on order of logo + Brochure Design?

Yes we can offer you, please contact our online Customer Care Executive or drop in a message.

How long does it takes?

The length of time the design process takes is tailored to your time constraints - for example, if you need your brochure to be designed within a week, rest assured you will get it before the deadline; but if you can spare some time to refine it further, we recommend purchasing a Premium package with unlimited revisions for astounding results.

Under normal circumstances, first concepts are delivered within 3 days. Each revision phase usually takes 1 day, and 2 days as a maximum.

What if I am not satisfied with the work?

If you have purchased a Premium package with unlimited revisions, you can simply request the design to be revised again. If your solution includes a limited number of revisions, you can pay a small fee ($25) for an extra concept or another revision.

Also, for Premium package, you may ask for a refund within 3 revision rounds.

Do you provide Printing services?

No, we don't print them. Depending on your location, budget, time and quality requirements, the printing cost is different. We suggest you to contact your local printer to get the final brochure printed out. We can also work and get in contact with your local printer if you wish so.

Do you do copywriting?

No, we do not provide copywriting service.

What are the standard final deliverables formats?

Listed below are the standard formats your final deliverable will be delivered in.

* AI (Adobe Illustrator)
* CDR (CoralDRAW)
* PSD (Adobe Photoshop)
* PDF (Portable Document file)
* JPG (Joint Photographic Experts Group)
* TIFF (Tagged Image File Format)

I want to update the brochure you created for me for the next season/year/event! How much would it cost?

First of all, we would like to have accurate and precise knowledge of the changes you want to make; you will be charged for these changes – this rate will be arranged with you.

Who can I talk to if I have additional questions?

For queries or details, please feel free to CONTACT the eBrochure.Biz Customer Care Executive HERE.